Using and navigating your Customer PortalUpdated a year ago

With a recurring subscription, you're able to completely manage your recurring subscriptions and you have complete control over all your orders!

Below is a breakdown of the customer portal

The Your next order section

This section shows you your upcoming order, and immediately gives you several quick actions to choose from:

• Placing the order immediately
• Changing the upcoming order date
• Skipping the upcoming order

Below that is your upcoming order details. Here you can confirm your order details, as well manage the order. You can:

• Edit the shipping address
• Edit the subscription order quantity
• Edit the subscription delivery frequency
• Swap the subscription to a different product
• Cancel the subscription
• Add a discount to the upcoming order
• Edit the payment method

The Additional products section

This section, below the Your next order section, highlights all our other product offerings and allows you to add 1-time or recurring subscription order. In this section, you can:

• Add a 1-time purchase to your upcoming order
• Add another subscription to your upcoming order

The Sidebar section

The sidebar shows all the additional customer portal pages, as well as several outside links to access. Here you can:

• view and manage a list of your upcoming orders across all your subscriptions
• view all your previous orders
• manage your active and inactive subscriptions
• view and edit your account, address, and payment details
• SMS subscription management - a direct link to our SMS subscription management opt-in page, where you can opt-in or update your phone number - more information on how that works here
• Refer friends - Get $10 -  a direct link to our referral dashboard, where you can refer friends and family for rewards! More information on how that works here
• Help Center - a direct link to our frequently asked questions help center