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How do I change my order date?Updated 4 months ago

Step 1: Login to your Reel Account

  • enter your account email and you will be emailed a 4 digit code. If you've added your phone number to your account, you will also receive the 4 digit code via text message


Step 2: Under the Your next order section, click the Reschedule button


Step 3: A pop up with several options will appear; click on the desired option, then the Save Changes button to save your selection

  • if you don't save the changes, your order date will remain as originally planned


You can also choose a specific date in the future by selecting the Choose a specific date option. Doing so will open a calendar where you can select your desired date. Once you select your date, click the Save Changes button to save your selection

  • if you don't save the changes, your order date will remain as originally planned


Step 4: A green confirmation notification will appear, and after a few moments the page will refresh to confirm your order has been skipped and will show your new next order date

  • if the page doesn't automatically refresh, feel free to refresh the page manually
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