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Reel Paper FAQ logo

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How do I change my order date?

Step 1: Login to your Reel Account

Step 2: Find your subscription and click on the Manage Subscription button

  • if you have multiple subscriptions (eg, 1 TP and 1 paper towel), they are treated as separate so you would need to edit subscription on both products separately)

Step 3: Click on the next charge date box

Step 4: Select the date you want to change your next order date to, then click the Update next shipment date button; this is the new day your card is charged and your order is sent for processing

Please note: you can place an order an immediately in your customer portal as well!

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