Reel Paper FAQ logo
Reel Paper FAQ logo

All articles

How do I change the frequency of my delivery?Updated 19 hours ago

Step 1: Login to your Reel Account

  • enter your account email and you will be emailed a 4 digit code. If you've added your phone number to your account, you will also receive the 4 digit code via text message


Step 2: Under the Your next order section, click the Edit button


Step 3: On the subscription management page, select the new delivery frequency and click the Save Changes button


Step 4: A green confirmation notification will appear, and the delivery frequency will automatically update to the new delivery frequency

Please note: updating your delivery frequency does not update your next order date - your next order date will remain the same. To update your next order date, you can skip your next order or change your next order date in your customer portal.

Was this article helpful?
Yes
No