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Reel Paper FAQ

In Reel Paper's FAQ help center you can find answers to commonly asked questions. If you can't find an answer, feel free to reach out to our customer support!

Reel Paper - Frequently Asked Questions (FAQ)

We're sorry to hear you're having trouble logging in! Click here to access our passwordless login and please enter your account email - a 4 digit security code that will be sent to your email immediately. If you're not seeing the email in your inbox, please check any spam or promotions folders you have.

If you've added a cell phone number to you account, you will also be texted the login code. If you'd like to add/change the number on file, please share your updated number here and we will add it for you!

Please note: You will have to access your email address in a new browser tab. If you navigate off of the login page, you will need to begin the whole process over. 

You can find more information about our passwordless login feature here.

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You can now give friends and family $10 off their first order, and you'll get $10 towards your next order! Just click on the referral link to have the referral banner slide out, then grab and share your code!

You can find more information here about our referral program.

Referral rewards - give $10 get $10!

Trying to learn more about our products? Check our our FAQ help center articles around our 100% bamboo toilet paper and 100% recycled paper towels! Or feel free to browse our help center for answers to commonly asked questions.

About Reel products

We've launched our toilet paper in Target, Harris Teeter, Gelson's, Erewhon! See if your store carries Reel.

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