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Reel Paper FAQ

In Reel Paper's FAQ help center you can find answers to commonly asked questions. If you can't find an answer, feel free to reach out to our customer support!

Reel Paper - Frequently Asked Questions (FAQ)

Check out this link to learn how to use and navigate your customer portal, and here are some direct links from our help center to help you manage your subscription!

Using your Customer Portal

We're sorry to hear you're having trouble logging in! Click here to access our passwordless login - you'll be able to use a 4 digit security code that will be sent to your email (and phone, if applicable) to login. You can find more information about that feature here.

If you're not seeing the email in your inbox, please check any spam or promotions folders you have.

I can't login

Check out this link to learn how to use and navigate your customer portal, and here are some direct links from our help center to help you manage your subscription!

You can find instructions on actions such as skipping an order, changing your next order date, or placing a new order immediately.

Manage my subscription

You can now give friends and family $10 off their first order, and you'll get $10 towards your next order! Just click on the referral link to have the referral banner slide out, then grab and share your code!

You can find more information here about our referral program.

Referral rewards - give $10 get $10!

Trying to learn more about our products? Check our our FAQ help center articles around our 100% bamboo toilet paper, 100% recycled paper towels, or our 100% recycled tissues! Or feel free to browse our help center for answers to commonly asked questions.

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