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Reel Paper FAQ

In Reel Paper's FAQ help center you can find answers to commonly asked questions. If you can't find an answer, feel free to reach out to our customer support!

Reel Paper - Frequently Asked Questions (FAQ)

Here are some instructions from our help center to help you manage your subscription!

You can find instructions on actions such as skipping an order, changing your next order date, or placing a new order immediately.

Manage my subscription

We're sorry to hear you're having trouble logging in! You can request a reset password email here. Please note this can take anywhere from a few seconds to a few minutes to be emailed to you, so if you don't see it in box please check any spam or promotions folders you have.

If you prefer to login without a password, we've just introduced a passwordless login feature - just head to the login page, click on the passwordless login link below the traditional login area, and you're able to use a 4 digit security code to login! You can find more information about that feature here.

Are you trying to login or reset your password but it keeps saying that there's no account associated with your email? Or not getting your reset password email? It's possible your account isn't activated - just reply here and we'll send you the "account activation" email!

I can't login

You can now give friends and family $10 off their first order, and you'll get $10 towards your next order! Just click on the referral link to have the referral banner slide out, then grab and share your code!

You can find more information here about our referral program.

Referral rewards - give $10 get $10!

Trying to learn more about our products? Check our our FAQ help center articles around our 100% bamboo toilet paper, 100% recycled paper towels, or our 100% recycled tissues! Or feel free to browse our help center for answers to commonly asked questions.

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