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Editing your subscription

How do I skip a delivery?

Step 1: Login to your Reel Account. Step 2: Under the Your next order section, click the Skip button. Step 3: A confirmation pop up will appear, click on the Yes, skip this order button to confirm the skip. Step 4: A green confirmation notification w

How do I change my order date?

Step 1: Login to your Reel Account. Step 2: Under the Your next order section, click the Reschedule button. Please note: If you'd also like to update your delivery frequency, please make that change prior to changing your order date. If you update yo

How do I change the frequency of my delivery?

Step 1: Login to your Reel Account. Step 2: Under the upcoming order section, click on the Manage this subscription link/section. Step 3: On the subscription management page, select the new delivery frequency and click the Save Changes button. Step 4

How do I place a new order immediately?

Step 1: Login to your Reel Account. Step 2: Under the Your next order section, click the Send now button. Step 3: A confirmation pop up will appear; click on the Send this order now button to confirm the order. Step 4: After a few moments a green con

How do I change my subscription order quantity?

Step 1: Login to your Reel Account. Step 2: On the right hand side of the screen (if you're on mobile, scroll down to the bottom of the page), click on the Manage subscriptions button. Step 3: Click on the subscription you want to edit. Step 4: In th

How do I swap my subscription?

Step 1: Login to your Reel Account. Step 2: Under the upcoming order section, click on the Manage this subscription link/section. Step 3: On the subscription management page, click on the Swap this for a different product button. Step 4: Select the d

How do I add a new shipping address?

To edit a subscription or upcoming order address, please follow these instructions. To add a completely new address, that can only be done when adding a new recurring order or 1-time order. To do so, please follow these instructions, and make sure to

How do I add a new product to my subscription?

Step 1: Login to your Reel Account. Step 2: Under the You may also like section, click on the +Add button under the product you'd like to add. Step 3: On the new product selection page, you can manage the product addition. When you're ready, click on

How do I add or edit a one-time purchase in my account?

Step 1: Login to your Reel Account. Step 2: Under the You may also like section, click on the +Add button under the product you'd like to add. Step 3: On the new product selection page, you can manage the product addition. When you're ready, click on

How do I delete a one-time purchase from my account?

Step 1: Login to your Reel Account. Step 2: Under the upcoming order section, click on the Manage this subscription link/section for the one-time purchase. Step 3: To delete/remove the one-time purchase, click on the remove product link. Step 4: A gr

How can I add a discount code to my next order?

Step 1: Login to your Reel Account. Step 2: Under the upcoming order section, click on the Add discount link. Step 3: Enter the discount code and click the Apply discount code button. Step 4: If successful, a green confirmation notification will appe

How to gift Reel

You can now gift Reel when skipping an upcoming order! Here's how it works: when you go to skip your next order, you can instead choose to send that order to a friend or family member!. Step 1: Login to your Reel Account. Step 2: Under the Your next

Seeing all your subscriptions

All your subscriptions are listed in one easy-to-see place! To see and make changes to any of your subscriptions, follow the steps below. Step 1: Login to your Reel Account. Step 2: On the right hand side of the screen (if you're on mobile, scroll do