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How do I skip a delivery?Updated a month ago

Step 1: Login to your Reel Account (more information here) and click on the Subscriptions menu link to be taken to your customer portal

  • if you'd like to login by receiving a 4 digit code via SMS to your phone, click here to login


Step 2: Under the Your next order section, click the Skip button


Step 3: A confirmation pop up will appear, click on the Yes, skip this order button to confirm the skip

  • if you don't confirm the skip, your order will not be skipped


Step 4: A green confirmation notification will appear, and after a few moments the page will refresh to confirm your order has been skipped

  • if the page doesn't automatically refresh, feel free to refresh the page manually



To unskip an order

To unskip an order, just click on the Unskip button. A green confirmation notification will appear, and after a few moments the page will refresh to confirm your order has been unskipped

  • if the page doesn't automatically refresh, feel free to refresh the page manually
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