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How do I swap my subscription?Updated 18 days ago

Step 1: Login to your Reel Account

  • enter your account email and you will be emailed a 4 digit code. If you've added your phone number to your account, you will also receive the 4 digit code via text message


Step 2: Under the Your next order section, click the Swap button


Step 3: On the Swap page, click on the Swap button for the product you want to swap your order & subscription to

  • Please note: swapping your order means you're swapping to a new product for the upcoming order as well as your recurring orders. You can swap products/subscriptions as often as you'd like


Step 4: Confirm your product, product quantity, and delivery frequency selections


Step 5: Once confirmed, a green confirmation notification will appear, and after a few moments the page will refresh to confirm your subscription has been swapped

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