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Reel Paper FAQ logo

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How do I cancel my subscription?

Step 1: Login to your Reel Account

Step 2: Find your subscription and click on the Manage Subscription button

  • if you have multiple subscriptions (eg, 1 TP and 1 paper towel), they are treated as separate so you would need to edit subscription on both products separately)

Step 3: Scroll down to the bottom and click on the Cancel Subscription link

  • if you have any questions or comments, or need help managing your account, please click the Contact Us button to reach out to our customer service!


Step 4: Select the reason for cancellation and confirm the cancellation

Once you've cancelled your subscription, you'll receive a confirmation email from us. Please note that cancelling your subscription will cancel all future orders only; any orders that have been recently charged will not be affected and will be delivered as normal.

Have a subscription but get a "no account found" error or don't receive your reset password email? Please contact us.

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