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Cancelling, Pausing & Reactivating

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How do I cancel my subscription?

Step 1: Login to your Reel Account. Step 2: Under the upcoming order section, click on the Manage this subscription link/section. Step 3: On the subscription management page, click on the Cancel subscription link at the bottom of the page. Step 4: Se

How do I cancel my order?

Unfortunately once an order is placed it's sent to our warehouse for processing and we will be unable to cancel any orders once they've been placed. For recurring subscription orders, renewal reminder emails are emailed 3 days prior to the order bein

Can I pause my subscription?

While there isn't a pause button in your account, you can easily skip your next order by the click of a button, or push back your next order to any date you choose.

How do I reactivate my subscription?

Step 1: Login to your Reel Account. Step 2: Click on the Manage subscriptions button on the sidebar (on mobile, this button will be located at the bottom of the page). Step 3: On the subscriptions page, click on the Inactive subscriptions link. Step