Cancelling, Pausing & Reactivating
How do I cancel my subscription?
Step 1: Login to your Reel Account. Step 2: In the top navigation, click Subscriptions. Step 3: On the Manage subscriptions page, click on your subscription product. Step 4: On the subscription page, click on Cancel subscription button. Step 5: Selec
Can I cancel or edit an order before it ships?
You can request the cancellation of an order before it has been shipped, and while our system doesn't allow for order cancellation once it's been placed, we'll do our best to accommodate such requests.
Can I pause my subscription?
While there isn't a pause button in your account, you can easily skip your next order by the click of a button, or push back your next order to any date you choose, allowing you to get your next order date only when you need it!
How do I reactivate my subscription?
Step 1: Login to your Reel Account. Step 2: In the top navigation, click Subscriptions. Step 3: Click on the Inactive subscriptions link to show all your inactive subscriptions. Step 4: Click the Reactivate button next to whichever subscription you'd