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What is your order cancellation policy?

You can cancel your upcoming order at any time before the charge date - once the order has been charged and processed we will be unable to cancel the order. We'll send you a renewal reminder email 3 days prior to your charge date so you have some tim

What is your subscription cancellation policy?

You can cancel your subscription at any time in your customer portal by following these instructions or by contacting us. Cancelling your subscription affects future orders only, so you will still be responsible for all orders processed before the ca

What is your return policy?

Unfortunately we're not accepting returns at this moment. If you're unsatisfied with our toilet paper for any reason, please feel free to contact us. If possible we recommend donating the toilet paper to a local shelter or to someone in need.