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Reel Paper FAQ logo

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What is your order cancellation policy?

You can cancel your upcoming order at any time before the charge date - once the order has been charged and processed we will be unable to cancel the order.

We'll send you a renewal reminder email 3 days prior to your charge date so you have some time to confirm the order and double check the shipping address; any changes made to the account after the charge date will only reflect on future orders. You can also subscribe to account management features through SMS/text messaging - more information here.

You can cancel your order (before the charge date) by logging into your account and skipping it, pushing back the order date, or by contacting us.

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