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What is your order cancellation policy?Updated a year ago

You can cancel your upcoming order at any time before the charge date - once the order has been charged and processed we will be unable to cancel the order.

We'll send you a renewal reminder email 3 days prior to your charge date so you have some time to confirm the order and double check the shipping address; any changes made to the account after the charge date will only reflect on future orders. 

We also have a completely automated SMS texting service where you can modify your subscription as well as receive renewal reminder texts; if you'd like to opt into that, you can do so here

You can cancel your order (before the charge date) by logging into your account and skipping it, pushing back the order date, or by contacting us.

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