Reel Paper FAQ logo
Reel Paper FAQ logo

All articles

General Questions


How subscriptions work

2 articles
Email marketing

2 articles


How can I contact you?

We love hearing from our customers so if you ever want to chat with us you can contact us via email, chat widget, or phone! Our hours of operation are 9:30am - 5pm PST Monday - Thursday, 9:30am - 4pm PST Friday. You can email us here. We do our best

Do you sell Reel in any stores?

That's our goal, and we recently launched in select Target stores and nationwide on! We also sell in-store at Harris Teeter, Gelson's, Erewhon. Click here to see if we carry Reel in-store near you!. You can also continue to buy reel as a s

Investing through Wefunder

We wanted to thank all our contributors who helped make our Community Investment Round through Wefunder a complete success!. In January 2024 we emailed all our contributors their investment perk coupon codes The coupon codes are good on the 100% Bamb

Do you offer samples?

Unfortunately we don't have the ability to offer sample packs/samples, but if you decide to try us out and aren't satisfied after using it for a few weeks/few rolls we're more than happy to offer a full refund. We recommend that you donate any unused

Can I bulk/wholesale order Reel?

Great news! You can now purchase Reel wholesale here. Otherwise, all purchases can be made via our shop pages.

How do I spread the word about Reel?

We love that you want to help spread the word and help grow our cause! The best way to spread the word is by our referral program - invite your friends and family and give them $10 off their first order, and you'll get $10!. Word of mouth also works

How can I share feedback?

We love to hear from our customers - the good, the bad, the in-between! If you have any questions, comments, or suggestions, please don't hesitate to contact us!

Where are you based?

Our headquarters is in Los Angeles, CA! And our orders ship out of our California, Illinois, or Pennsylvania warehouses. And you can always find us on social media, so please like, comment, and subscribe!. Instagram: @reelpaper. Facebook: @reelpaper