Reel Paper FAQ logo
Reel Paper FAQ logo

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How can I contact you?

We love hearing from our customers so if you ever want to chat with us you can contact us via email, chat widget, or phone! Our hours of operation are 9:30am - 5pm PST Monday - Thursday, 9:30am - 4pm PST Friday.

Email:

You can email us here. We do our best to get back to you within 1 business day.

We also use an automated bot to reply to you based on your keywords - please look out for those! If the bot doesn't solve your inquiry, please reply to the email again and a live agent will get back to you.


For questions regarding orders that originated on Amazon.com, please reach out to Amazon Customer Service.

For questions regarding orders that originated on Target.com, please reach out to Target Customer Service.



Chat:

Our chat widget, located at the bottom right of the screen, allows you to talk to a live agent or leave a message! Just click on it to start a conversation.

Just a heads up our chat agent is live M-Th 9:30am-5pm PST, and Friday 9:30am-4pm PST. We do our best to get to every chat as soon as possible; if you message outside normal business hours, we will email you back at our earliest convenience!


Phone:

Our number is (855) 607-4481. Please note we're a very small team and might not be able to answer every call. You can leave a voicemail and we'll get back to you as soon as we can, but you can email us as well or click the widget in the bottom right of the screen to start a conversation.

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