Billing & Payment
How do I update my credit card?
Step 1: Login to your Reel Account. Step 2: In the shipping and payment section click on the Edit payment method link. For newer customers using the Shopify Checkout Integration, in your customer portal, you can update your payment and billing inform
How do I edit my billing address?
Step 1: Login to your Reel Account. Step 2: Click on the Account link in the main navigation. Step 3: On the next page, click on Manage payment methods button. Step 4: Click the Edit button next to the card/billing details you want to edit/update. St
How do I use a coupon code at checkout?
If you're a recurring subscriber you can add a discount code in your account. In the checkout there will a place on the right hand side (as shown below) to add a coupon code. Please note - we only allow 1 coupon per order. In the checkout, scroll dow
Is my credit card information safe?
Absolutely! Keeping your information safe is a major concern of ours. We use Stripe and Shopify Payments to process all of our payments because they go above and beyond to make sure all transactions are secure and that's why they're trusted by thousa
What forms of payment do you accept?
For subscriptions we currently accept most major credit and debit cards, Apply Pay, Google Pay, and Shop Pay. Pre-paid cards are not accepted. For one-time purchases we accept everything previously listed as well as PayPal, Meta Pay, and Venmo.