I received the wrong product. How do I get this corrected?Updated 5 months ago

If you received an incorrect order, we want to resolve this issue for you as quickly as possible. First, please share a clear photo of the shipping label as well as the boxes and product you received. Next, we'll place a replacement order for the correct items free of charge and ship them to your address. Lastly, you'll receive an automated shipping confirmation email with full tracking details once the order has shipped out (please give the tracking link up to 48 hours to update with information). You can keep the incorrect product as a token of our appreciation for your patience, or feel free to share it with friends and neighbors or donate it!