How do I cancel my subscription?

We're here to make your life easier, more efficient, and more cost-effective. That includes making sure your subscription is worth it and working for you, which is why there is no commitment with our subscription boxes - you can cancel, skip, or push back your next order whenever you need.

To cancel your subscription

Step 1: Login to your Reel Account.

Step 2: Click on the "Manage Subscriptions" button.

Step 3: In the "Subscription Orders" section, press the "Cancel" link all the way to the right of your subscription.

Step 4: On the next screen, please select the cancellation reason that best fits your situation, then provide a comment if you'd like.

Step 5: Select the "Cancel my subscription" button to complete the cancellation.

Once you've cancelled your subscription, you'll receive a confirmation email from us. Please note that cancelling your subscription will cancel all future orders; any orders that have been recently charged will not be affected and will be delivered as normal.

If you're trying to cancel on mobile

Step 1: Login to your Reel Account.

Step 2: Click on the "Manage Subscriptions" button.

Step 3: Tap the subscription information panel and swipe left; the "Cancel" link will be all the way to right of the screen.

Step 4: On the next screen, please select the cancellation reason that best fits your situation, then provide a comment if you'd like.

Step 5: Select the "Cancel my subscription" button to complete the cancellation.

Once you've cancelled your subscription, you'll receive a confirmation email from us. Please note that cancelling your subscription will cancel all future orders; any orders that have been recently charged will not be affected and will be delivered as normal.