We're here to make your life easier, more efficient, and more cost-effective. That includes making sure your subscription is worth it and working for you, which is why there is no commitment with our subscription boxes - you can cancel, skip, or push back your next order whenever you need.
Please note: Have a subscription but the login says "no account found"? Complete the registration here using the same email used for your purchase.
To cancel your subscription
Step 1: Login to your Reel Account.
Step 2: Click on the "Manage Subscriptions" button.
Step 3: In the "Subscription Orders" section, press the "Cancel" link all the way to the right of your subscription.
On mobile, you'll need to scroll left until you see the "Cancel" link
Step 4: On the next screen, please select the cancellation reason that best fits your situation, then provide a comment if you'd like.
Step 5: Select the "Cancel my subscription" button to complete the cancellation.
Once you've cancelled your subscription, you'll receive a confirmation email from us. Please note that cancelling your subscription will cancel all future orders; any orders that have been recently charged will not be affected and will be delivered as normal.